AS
Adell S
1 reviews | Active since Nov 2019
13 Nov 2019, 15:14
Please send me the correct letter please
I settled my account now they don't want to put on the ref number they used to debit the money on the paid up letter, they said is the company policy, how I don't understand because I don't owe the just want the ref number to much with the one on the statement
Helpful (0)
Replies (2)0
Replies (2)
Nimble Group's replyOfficial
13 Nov 2019, 15:33Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply13 Nov 2019, 15:33
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
AS
Adell S's updateReviewer Update
13 Nov 2019, 17:02Please make sure you send the letter that state that you are the company that was colleting and put on the ref number as per bank statement so I can get my loan from capitec bank, and I told you that the lady she's leaving to Germany. Sometimes I feel like you disappointed that I have settled my account you need more than you think. So please give me the correct letter.
AS
Adell S's update13 Nov 2019, 17:02
Reviewer Update
Please make sure you send the letter that state that you are the company that was colleting and put on the ref number as per bank statement so I can get my loan from capitec bank, and I told you that the lady she's leaving to Germany. Sometimes I feel like you disappointed that I have settled my account you need more than you think. So please give me the correct letter.