mD
milly D
1 reviews | Active since Nov 2022
29 Nov 2022, 09:28
Phiwoyenkosi Zuma Nimble Group
I received a call from Phiwoyenkosi Zuma from Nimble group who was rude and lack customer service and arrogant ,it was 07h20 when he called me and I was asleep at the time and I said to him are you crazy calling me at this time(of which I didn't mean) and he said am the crazy one because the LAW allows them to call us at that time, I wish you could listen to the tone of his voice his Rude.I called to complain and spoke to Xoli who refuse to give me her surname and I ask her to provide me with the direct email address for the manager she refused ,she gave me the" info email" which we all know they don't attend too. YOUR STAFF NEEDS PROPER TRAINING THEY ARE RUDE!!!
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Replies (1)Nimble Group's replyOfficial
29 Nov 2022, 14:39Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply29 Nov 2022, 14:39
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
