Perfect service

My account has been settled for a few months now but Nimble won't update the Credit Bureau with the correct information. The update done reflects that there is an outstanding balance. I've communicated to them via phone and email, sent settlement letter and POP and till today they have done nothing about. Perfect service ever and after reading the reviews on hello peter it confirms they are perfecting and don't understand why they still operate in this country. They should be closed down.