NH
Nonhlanhla H
1 reviews | Active since Dec 2013
30 Aug 2022, 09:26
Payments not updated
I am still waiting for my account to be updated and all I getting is notification advising on payment yet you can't fix the issue at hand please attend to my issue before sending me non stop smses about payment why should I pay for something that is not being updated
Helpful (0)
Replies (7)0
Replies (7)
Nimble Group's replyOfficial
30 Aug 2022, 14:23Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply30 Aug 2022, 14:23
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
NH
Nonhlanhla H's updateReviewer Update
30 Aug 2022, 18:43Good day
Please advise if the payments made through to cellc and selectonline already reflecting on your side because I was told that I should wait since from last year December I've been sending proof of payment and Nimble advised that they will revert back to them and rectify but still nothing as of now according to my calculations I should be finishing the account but payments have not been allocated as yet I know Cell c needs to address this but as they handed the account over to you everything should have been updated it's just unfair that Im having issues with this
Please advise if the payments made through to cellc and selectonline already reflecting on your side because I was told that I should wait since from last year December I've been sending proof of payment and Nimble advised that they will revert back to them and rectify but still nothing as of now according to my calculations I should be finishing the account but payments have not been allocated as yet I know Cell c needs to address this but as they handed the account over to you everything should have been updated it's just unfair that Im having issues with this
NH
Nonhlanhla H's update30 Aug 2022, 18:43
Reviewer Update
Good day
Please advise if the payments made through to cellc and selectonline already reflecting on your side because I was told that I should wait since from last year December I've been sending proof of payment and Nimble advised that they will revert back to them and rectify but still nothing as of now according to my calculations I should be finishing the account but payments have not been allocated as yet I know Cell c needs to address this but as they handed the account over to you everything should have been updated it's just unfair that Im having issues with this
Please advise if the payments made through to cellc and selectonline already reflecting on your side because I was told that I should wait since from last year December I've been sending proof of payment and Nimble advised that they will revert back to them and rectify but still nothing as of now according to my calculations I should be finishing the account but payments have not been allocated as yet I know Cell c needs to address this but as they handed the account over to you everything should have been updated it's just unfair that Im having issues with this
Nimble Group's replyOfficial
31 Aug 2022, 12:30Good day
Kindly note feedback will be provided to your email address linked to you complaint
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note feedback will be provided to your email address linked to you complaint
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply31 Aug 2022, 12:30
Official
Good day
Kindly note feedback will be provided to your email address linked to you complaint
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note feedback will be provided to your email address linked to you complaint
Kind Regards
Ghaironessa Mosaval
Customer Care Team
NH
Nonhlanhla H's updateReviewer Update
30 Sept 2022, 09:03Good day
Please put my account on hold since Cell c and you have not given me any feedback in regards to the account and I won't be making any further payments till this is resolved because by now that account should be settled as per amount paid but I will not be paying until I get the correct amount and I am not going to be paying any interest made to the account due to negligence from cell c
Please put my account on hold since Cell c and you have not given me any feedback in regards to the account and I won't be making any further payments till this is resolved because by now that account should be settled as per amount paid but I will not be paying until I get the correct amount and I am not going to be paying any interest made to the account due to negligence from cell c
NH
Nonhlanhla H's update30 Sept 2022, 09:03
Reviewer Update
Good day
Please put my account on hold since Cell c and you have not given me any feedback in regards to the account and I won't be making any further payments till this is resolved because by now that account should be settled as per amount paid but I will not be paying until I get the correct amount and I am not going to be paying any interest made to the account due to negligence from cell c
Please put my account on hold since Cell c and you have not given me any feedback in regards to the account and I won't be making any further payments till this is resolved because by now that account should be settled as per amount paid but I will not be paying until I get the correct amount and I am not going to be paying any interest made to the account due to negligence from cell c
NH
Nonhlanhla H's updateReviewer Update
23 Nov 2022, 14:51I still haven't received any feedback from either cell c nor you about my account and after a few weeks of quietness I am getting an SMS today I will not be paying anything until all this matter is sorted you guys asked me to send proof of payments and I did but still nothing yet you are so quick to send me smses, just sort it out
Your Cell C Acc is overdue and requires urgent payment this weekend. Call *** /Pay using https://payat.io/qr/*** *** NBA
Your Cell C Acc is overdue and requires urgent payment this weekend. Call *** /Pay using https://payat.io/qr/*** *** NBA
NH
Nonhlanhla H's update23 Nov 2022, 14:51
Reviewer Update
I still haven't received any feedback from either cell c nor you about my account and after a few weeks of quietness I am getting an SMS today I will not be paying anything until all this matter is sorted you guys asked me to send proof of payments and I did but still nothing yet you are so quick to send me smses, just sort it out
Your Cell C Acc is overdue and requires urgent payment this weekend. Call *** /Pay using https://payat.io/qr/*** *** NBA
Your Cell C Acc is overdue and requires urgent payment this weekend. Call *** /Pay using https://payat.io/qr/*** *** NBA
Nimble Group's replyOfficial
24 Nov 2022, 10:06 Good day
Kindly note feedback will be provided to your email address linked to you Hello Peter profile
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note feedback will be provided to your email address linked to you Hello Peter profile
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply24 Nov 2022, 10:06
Official
Good day
Kindly note feedback will be provided to your email address linked to you Hello Peter profile
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note feedback will be provided to your email address linked to you Hello Peter profile
Kind Regards
Ghaironessa Mosaval
Customer Care Team
NH
Nonhlanhla H's updateReviewer Update
02 Jan 2023, 12:23Good day
As the year is starting I'm hoping for a positive outcome because no one has got back to me in regards to my account instead my record has been ruined by your negligence the account would be finished a long time ago f the funds were rightfully allocated. It's funny how quick you are to update my record with false information but taking forever to rectify the error that is in question.
As the year is starting I'm hoping for a positive outcome because no one has got back to me in regards to my account instead my record has been ruined by your negligence the account would be finished a long time ago f the funds were rightfully allocated. It's funny how quick you are to update my record with false information but taking forever to rectify the error that is in question.
NH
Nonhlanhla H's update02 Jan 2023, 12:23
Reviewer Update
Good day
As the year is starting I'm hoping for a positive outcome because no one has got back to me in regards to my account instead my record has been ruined by your negligence the account would be finished a long time ago f the funds were rightfully allocated. It's funny how quick you are to update my record with false information but taking forever to rectify the error that is in question.
As the year is starting I'm hoping for a positive outcome because no one has got back to me in regards to my account instead my record has been ruined by your negligence the account would be finished a long time ago f the funds were rightfully allocated. It's funny how quick you are to update my record with false information but taking forever to rectify the error that is in question.