PW
Pearl W

1 reviews | Active since Jan 2021

13 Jul 2024, 08:24

Payment

I’ve never been harassed in my entire life like this lazy bunch of people I wrote a review here and after 5 days they sent me an email to send them the proof of payment till today I’ve haven’t gotten a response from last month. I get call every day and they promise to send me the paid up letter till now. Today it’s a Saturday I’ve already received a call from them at 8:00 till me I need to pay I explained that i made the payment in April already and funny thing they all can see the payment I made but they still say I owe them R700 I really need assistance at this point because I’m being harassed by their rude staff I even called their offices still receive rudeness from their people can you guys close my account already or should I open a case against the company because it’s too much now

0
Replies (2)
Nimble Group
Nimble Group's reply15 Jul 2024, 15:28
Official
Good day, 
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team
PW
Pearl W's update24 Jul 2024, 08:35
Reviewer Update
So now you are telling me to make a payment again of which I did make that payment on the 24th of April 2024 so is it that hard to close of an account or should one involve lawyers because it’s really boring now