Pathetic service

My message to Nimble below:

"I have already spoken to your call centre agents. This account is in CREDIT! I am owed a refund from Nimble/Edgars.

I recently made a payment of R800, which does indeed reflect on your statement of my account. However, immediately after the payment it shows a deduction of R800 on the account – this deduction NEVER HAPPENED. The payment went through and was not returned. I have proof of this on my own bank statement.

Please rectify ASAP and pay back the money I’m owed.

Not one person at this pathetic company understands what happened to my account, furthermore Nimble owes me money. (they really cannot comprehend that fact)

I have sent through numerous statement proving that the account was paid up before Nimble received the account from Edgars

I guess its just a continuation of the *******ion.... @Edgars @Nimble...