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wesley A
1 reviews | Active since Jan 2021
17 Jan 2021, 22:06
PATHETIC SERVICE
WORST AND MOST PATHETIC SERVICE I HAVE EVER EXPERIENCE IN MY ENTIRE LIFE LODGE A QUERY LAST YEAR ALMOST 6 MONTHS AGO AND STILL HAVE NOT BEEN RESOLVE OR GOT ANY FEEDBACK. I SENT ALL REQUIRED DOCUMENTS AND ID NUMBER...WAS ADVISED WAIT UP TO 14 DAYS THEN A MONTH, TURN AROUND SUCKS AND THERE IS NO EXCUSE DUE TO COVID BECAUSE I BEEN WAITING FOR MORE THAN 6 MONTHS...I AM NOT ONE TO COMPLAIN BUT I HAD ENOUGH...THANKS FOR GIVING ME THE WORST EXPERIENCE EVER
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Replies (2)
Nimble Group's replyOfficial
18 Jan 2021, 10:21Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply18 Jan 2021, 10:21
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
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wesley A's updateReviewer Update
20 Jan 2021, 13:20 ONCE AGAIN SECOND COMPLAINT IN ONE WEEK AND YET QUERY STILL NOT RESOLVED."PATHETIC AND WORST SERVICE" IS NOT EVEN SOMETHING TO LABEL THIS COMPANY OR BUSINESS...I JUST CAME FROM MY BANK AFTER SPENDING 3 HOURS OR SHOULD I SAY WASTED 3 HOURS OF MY DAY JUST TO BE ADVISED THAT MY PROFILE STILL NOT CLEARED AS WAS TOLD FROM U GUYS VIA EMAIL...LIKE I SAID PREVIOUSLY IN MY COMPLAINT,I WAITED SINCE LAST YEAR,ALMOST 6 MONTHS FOR QUERY TO BE RESOLVED AND STILL UP UNTIL TODAY NOTHING HAS BEEN DONE...SOMETHING SO SIMPLE CANT BE SOLVED BY YOUR COMPANY...I WOULD LIKE MY QUERY TO BE RESOLVED AND CLEARANCE FORM TO BE SENT TO ME,TO PROVE ALL ACCOUNTS BEEN REMOVED. ONCE AGAIN BETTER YOUR SERVICE TO MAKE SURE I PRAISE THIS BUSINESS BY OTHERS THAN BAD MOUTH USE BY OTHERS
KIND REGARDS
WESLEY ADAMS
KIND REGARDS
WESLEY ADAMS
wA
wesley A's update20 Jan 2021, 13:20
Reviewer Update
ONCE AGAIN SECOND COMPLAINT IN ONE WEEK AND YET QUERY STILL NOT RESOLVED."PATHETIC AND WORST SERVICE" IS NOT EVEN SOMETHING TO LABEL THIS COMPANY OR BUSINESS...I JUST CAME FROM MY BANK AFTER SPENDING 3 HOURS OR SHOULD I SAY WASTED 3 HOURS OF MY DAY JUST TO BE ADVISED THAT MY PROFILE STILL NOT CLEARED AS WAS TOLD FROM U GUYS VIA EMAIL...LIKE I SAID PREVIOUSLY IN MY COMPLAINT,I WAITED SINCE LAST YEAR,ALMOST 6 MONTHS FOR QUERY TO BE RESOLVED AND STILL UP UNTIL TODAY NOTHING HAS BEEN DONE...SOMETHING SO SIMPLE CANT BE SOLVED BY YOUR COMPANY...I WOULD LIKE MY QUERY TO BE RESOLVED AND CLEARANCE FORM TO BE SENT TO ME,TO PROVE ALL ACCOUNTS BEEN REMOVED. ONCE AGAIN BETTER YOUR SERVICE TO MAKE SURE I PRAISE THIS BUSINESS BY OTHERS THAN BAD MOUTH USE BY OTHERS
KIND REGARDS
WESLEY ADAMS
KIND REGARDS
WESLEY ADAMS