wA
wesley A
1 reviews | Active since Jan 2021
18 Mar 2021, 15:04
Pathetic Service
PATHETIC SERVICE After requesting prescribe debts to be remove and updated on my profile... Took almost 6 months just to receive prescribe letters to show all accounts closed and no collections to be done and yet was told could not be assisted further. Made my own way to get a clearence letter from NCR and forward to use on the 19th of Feb... Yet just to find out nimble group has still not updated there system and clear my profile which takes them a few days to do. WORST SERVICE EVER WE'LL DONE USE DISSAPOINTED AGAIN
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Nimble Group's replyOfficial
18 Mar 2021, 17:42Good day,
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply18 Mar 2021, 17:42
Official
Good day,
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team