Pathetic experience, Nimble group no professionalism at all

Pathetic experience I've been getting from these bunch of ignorance people. They've been charging me crazy interest on my home choice account even after I've followed up with them several times to arrange a new fixed payment they're still torning my profile. I'm really sick of Nimble group, I want to arrange and pay off the home choice account without going back and forth. You're customer service is full of *****s, no accuracy, professionalism is bad news, the team leaders are worse. I curse the day home choice HANDED me over to you.