paid up letters

so this company will call you 1 million times a day and once you pay up your account now your are at the mercy for the paid up letter. you wait and before the payment no one will let you know about the waiting turn around time for this letters. i guess they are getting special paper from china. the funny part was when they are now passing the bug.''This is not our account so talk to truworths. So if you getting the debt or buy it the responsibility also becomes yours. why do we have to wait 14 days for paid up letters when the money is reflecting and in the account.