1 reviews | Active since Aug 2022
Paid up letter with no original ref number only nimble group ref
Oky so I'm back again don't like it to say stuff on here but this is the only way I'm getting answers from them. After receiving my paid up letter after I said something about it on hello Peter after a long struggle. Sent the paid up letter in to my debt counselor just to hear that the original ref and account number must be mentioned in the letter
So I called in and had to explain to someone there that I need the letter with the original ref and account number the more the lady said but that is there ref and account number. After I gave the account number that must be stated on there from HTN she still argued with me. Cool so I left it reply via email to the person that finally sent my letter af payment and still have not heard anything back after 4 days
Please nimble contact me I need to get my name off debt review but you guys are holding me back And all I'm asking is for the ref num from the original account to be show in the letter aswell Wish there was no star so far don't even think you deserve a. 01 of a star
Quick to take your monies but bad and helping after words
Now they need to get it why don't you call first and then email people back you know what the problem is and what I need or do I need to s**** feed you guys getting. Please start thinking and do your job the correct way reading all of the previous hello Peter complains I can see I'm not the only person that struggles with you guys listen to the complains and do something about it
Following is the reply on my complain Our ref: Account number Kindly note we are unable to add account numbers to our letter without confirmation from Wonga that the HTN number you providing is indeed for the same account.
Now they need to get it why don't you call first and then email people back you know what the problem is and what I need or do I need to s**** feed you guys getting. Please start thinking and do your job the correct way reading all of the previous hello Peter complains I can see I'm not the only person that struggles with you guys listen to the complains and do something about it
Following is the reply on my complain Our ref: Account number Kindly note we are unable to add account numbers to our letter without confirmation from Wonga that the HTN number you providing is indeed for the same account.
Kindly note feedback was provided to your email address linked to your profile on Hello Peter.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note feedback was provided to your email address linked to your profile on Hello Peter.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note all feedback was provided when we had the telecommunication.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note all feedback was provided when we had the telecommunication.
Kind Regards
Ghaironessa Mosaval
Customer Care Team