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Bulelani D
1 reviews | Active since Sept 2022
29 Sept 2022, 13:09
Paid Up letter
I had a HomeChoice account that was handed over to Nimble and we paid the account off. Now we are struggling to get a PAID UP letter. Every time we call Nimble about the letter they say they are going to send it via e-mail but they never do. Its been months now calling and asking for this Paid Up letter and it looks like they don't want to assist us.
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Replies (2)
Nimble Group's replyOfficial
29 Sept 2022, 14:30Good day Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
S Ferreira
Customer Care Team
Kind regards
S Ferreira
Customer Care Team
Nimble Group's reply29 Sept 2022, 14:30
Official
Good day Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
S Ferreira
Customer Care Team
Kind regards
S Ferreira
Customer Care Team
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Bulelani D's updateReviewer Update
29 Sept 2022, 14:39We just need a settlement letter that's it,we don't want anything else please help us please....
BD
Bulelani D's update29 Sept 2022, 14:39
Reviewer Update
We just need a settlement letter that's it,we don't want anything else please help us please....