RK
Refiloe K
1 reviews | Active since Sept 2022
06 Nov 2024, 13:07
PAID UP LETTER
the customer consultant KASHIEFA PETERSEN at nimble group needs to up her game with assisting customers, I settled the account in August 2024 still have not received paid up letter, where she mentioned on emails, I will get the letter before 14-21 working days, but till now I have not received it or any communication from her.
their service is poor, a Lady by the name Thembi dropped a call on me today 06/11/2024
Helpful (0)
Replies (1)0
Replies (1)
Nimble Group's replyOfficial
07 Nov 2024, 15:23Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team.
Nimble Group's reply07 Nov 2024, 15:23
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team.