DS
DIEKETSENG S
1 reviews | Active since Mar 2021
24 Mar 2021, 11:16
PAID UP ACCOUNT STILL SHOWS ON MY CREDIT PROFILE
I have paid my FinChoice loan in full in 2019 and the account still appears on my credit profile. When I ask consultants at Nimble group... they say they know nothing about it... As it is no longer appearing on the Nimble App. Please fix this. I have statements where I paid it off. ANNOYING!!
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Replies (1)Nimble Group's replyOfficial
24 Mar 2021, 12:56Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply24 Mar 2021, 12:56
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
