1 reviews | Active since May 2012
NOT UPDATING THEIR SYSTEMS WITH DOCUMENTS SEND NUMEROUS TIMES
Nimble group is acting on behalf of I-Smart. I have been sequestrated in 2015, I have been sending the documents to various call centre agents at Nimble Group since April 2017 and still the information has not been updated on your systems. How many times would you like me to send you the documents and/or the details for the attorneys who is handling our sequestration?
This morning, 24 October 2017, Candice tells me I am not sending you the documents as requested. I have proof of all emails send to Nimblegroup since 11 April 2017 to date.
I would appreciate it if someone in a higher position can contact me with a direct email address and someone who actually understands what being sequestrated means as the call centre agents has no idea what a person is talking about and email address given is a random email address for any queries to be sorted, it is obvious that my email is not important and therefore is not updated on your systems.
My contact number ********** Email: **********
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
