MV
Mikateko V
1 reviews | Active since Apr 2015
09 Jan 2025, 14:55
Not happy!
Dear Nimble,
I have been calling you ever since the beginning of December.
Please clear my name on the credit bureau for the Mpowa, Finchoice and Wonga accounts.
I Spoke to Louis who tried to assist by advising that I send my credit report via your WhatsApp line: *** which I did , only for a chatbot to try and assist to no success.
Faiza then took over by advising that she would attend to my query but that went dead silent.
Rectify this please.
Regards, Mikateko
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Nimble Group's replyOfficial
09 Jan 2025, 15:15Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Nimble Group's reply09 Jan 2025, 15:15
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.