sM
sibongile M

1 reviews | Active since Jul 2020

15 Mar 2023, 11:15

nonsense services

its so strange how they quick to call you to make a payment and yet its a Hussle for one to get a paid up letter , requested for a settlement which monies was paid and was advised by Sthuthukile / thuthukile and assured me that will get my paid up letter within 2 / 3 working days to date nothing has been received , called again spoke to Letticia and now she is telling me i need to wait for 21 days Truworths will need to issue the paid up letter , called Truworths spoke to Analo advises that Nimble didn't pay over the monies once nimble pays over need to wait for 10 days

@Nimble your a good in sending emails and sms's of non payment whereas payment has been made and yet im not getting any positive assistance from your offices , who needs to pay extra for sms's and emails your sending ?

im so dissapointed

0
Replies (3)
Nimble Group
Nimble Group's reply15 Mar 2023, 14:09
Official
Good day, 

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards 
 Colleen Prins 
 Customer Care Team
sM
sibongile M's update20 Mar 2023, 08:11
Reviewer Update
the 24hrs has long passed and yet im not getting any assistance from your offices , ADVISE WHAT IS THAT ONE NEEDS TO DO TO GET A SIMPLE LETTER FROM YOUR OFFICES , AND YET U WILL BE SENDING SMS'S REQUESTING PAYMENTS WHERAS I MADE THAT DAMN PAYMENT

I WANT PAID UP LETTER


Nimble Group
Nimble Group's reply23 Mar 2023, 09:26
Official
Good day,

 Kindly note all feedback was provided to your email address linked to your Hello Peter Profile.
 
  Kind Regards 
  Colleen Prins 
  Customer Care Team