AN
Akhona N

1 reviews | Active since Jul 2024

16 Jul 2024, 10:59

NONSENSE SERVICE

Maybe ,just maybe the CEO of this company must invest time in how the company is actually run! The management he has in place and the lack of service delivery from the employees. You cant tell me an account paid off in Jan is still not updated. ANINYI? the worst part is when you call they drop the phone ,when you mail they close a ticket without the matter being resolved. The bravery is ignoring mails and letters from Ambuds as well!!! Rowan ,wake up.Take a day and ACTUALLY call or whatsapp the numbers you provide to clients and come back and thank me because you will get a response after 2 years.I want to settle the next remaining account but will not until the 1st one is done. Niyeyisa nina!

0
Replies (1)
Nimble Group
Nimble Group's reply17 Jul 2024, 14:36
Official
Good day, 
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team