1 reviews | Active since Oct 2016

08 Dec 2016, 09:31

No service

<p>I had an account at Capfin and due to the fact that I was retrenched I could not afford to pay the monthly installments. According to Capfin they followed the correct procedures that is totally untrue. They handed my account over to two different debt collectors. As the loan was R5000 with interest is the amount that I owe them R7 836. Now Nimble Colections send me an mail stating that I can get 25% discount on R8900. I have send several mails to Nimble to request a detailed statement for this account from the day that it was handed over to them. Up untill today I got no response. The only mail that I get back is that no one read the mail. In the meantime they are making money out of people by not sending the required documentation, cause they add interest.</p>

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Replies (1)
Nimble Group
Nimble Group's reply08 Dec 2016, 11:24
Official

Thank you for raising your frustrations and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Admin Team