TE
Tiaan E

1 reviews | Active since Jan 2023

27 Dec 2023, 09:08

No paid up letter received

I am still waiting for my paid up letter.I have been requesting for it, everyone I'm told I will get it after 7 days, I don't know how many 7 days have gone past.I need my beaurau updated,its been about 4 months waiting on it ,all they care about is payments, nothing about the customer

0
Replies (3)
Nimble Group
Nimble Group's reply05 Jan 2024, 08:52
Official
 Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. 

The account has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Samira Isaacs

Customer Care Team 
TE
Tiaan E's update09 Jan 2024, 09:01
Reviewer Update
and still waiting for feedback 24 hours or 24 years ?
Nimble Group
Nimble Group's reply09 Jan 2024, 15:04
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. 

The account has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team