No help from ADT and Nimble & ass sort out my account.
I am so frustrated! I am struggling to sort out my account with ADT since 2015!! I've requested via emails and telephonicaly that my payments be allocated against my account. No response. Then ADT handed me over to attorneys, who then listed me as a bad payer on ITC. I've sent numerous emails and spoke to 3 different people at Nimble & ass to assist me in this as well.. Also no response. The last person just cut my call when I've explained my situation. I would really like to sort out my account and settle the balance, but I have no idea how to do it.
Do I need to approach the Ombuds man?
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team