1 reviews | Active since Oct 2016
No follow up, no update on the bureau, no responses on emails sent and no paid up letters generated in over six weeks!!!!!
Am I really going to wait the whole year just to receive my paid up letters????
I have been sending emails since the 2nd of December and have only received acknowledgement and no one has really bothered to sort me out. Your accounts with Mpowa are the only paid accounts that are still reflecting as overdue on the bureau because of your lack of follow up and non existence of the response from either of the three consultants that I have been mailing since 2nd of December. Paid up letters cannot take 6 weeks when settlement letters are generated in a day. Stop taking me for a stupid ride and attend to my request.
Sadiqaah, Tandile and Andiswa I am still waiting!!!! Stop reading the emails and ignoring requests!!!!
I am expecting my letters and a bureau update urgently!!!!! Do not tell me to email the lady at legal department she is not concerned about client services, she never answers her calls and has one line email responses when she feels like responding.
Deal this quickly and efficiently!!!!
Please note we are unable to locate the specific matter you are referring to.
Kindly provide one of the below in order for us to assist.
Id number
Account number
Account reference number
you may contact us via email on tcf @nimblegroup.co.za
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Please note we are unable to locate the specific matter you are referring to.
Kindly provide one of the below in order for us to assist.
Id number
Account number
Account reference number
you may contact us via email on tcf @nimblegroup.co.za
Kind Regards
Ghaironessa Mosaval
Customer Care Team
I have sent through all the details on email. With the receipts, trail of emails and look forward to receive the response soon.
I have sent through all the details on email. With the receipts, trail of emails and look forward to receive the response soon.
Thank you we acknowledge receipt.
We will provide feedback at soonest.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you we acknowledge receipt.
We will provide feedback at soonest.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
