GM
Gugulethu M
1 reviews | Active since Oct 2019
02 Aug 2024, 12:56
Nimble sending me from pillar to post for paid up letter
My African Bank account was handed over to Nimble.I settled the account and was told I would have a paid up letter within 14days.This was done on 15 July 2024.I have been making relentless phone calls to get my paid up letter to no success. Today marks 15 days.
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Replies (1)
Nimble Group's replyOfficial
05 Aug 2024, 15:21Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
Nimble Group's reply05 Aug 2024, 15:21
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team