Nimble refusing to give prescription letters.

They deserve no star at all. Nimble have my 2 account that have prescribed. I phoned and requested prescriptions letter on the 17th of October 2025 they promised to investigate and feedback within 7-14 days . Its 90 days later after a many follow up . I have called , i have chatted on whatsapp, i have sent emails they just not interested in assisting me. I keep getting told its being escalated . One of their consultants even **** to me that prescription takes 90 days. I was hoping it would have been resolve then by now even though i knew that 90 days was a lie. I have disputed with Experian, case ruled in my favor made them aware of that they still gave me runaround