Nimble Poor customer care and service with rude consultants

They are the most annoying persons I've ever met! An arrangement have been made several times with their rude consultants i.c.w payments, yet they will phone you each month with the same simple storey saying thst a new arrangement needs to be made!! Bullsh*t!!! What do they not understand??? I can understand if you have made an arrangement an you have not kept to it, that they phone you, but hell no even if you do keep to your promised areangement they still phone you every month! Useless!!!