DL
Duncan L
1 reviews | Active since May 2018
17 Feb 2026, 08:24
Nimble not closing the accounts after prescription letters are received
Received prescription letters from Nimble but the accounts are still not closed Getting frustrated now because they no do email you back or answer your calls.
I want these accounts closed.
Helpful (0)
Replies (4)0
Replies (4)DL
Duncan L's updateReviewer Update
17 Feb 2026, 08:33still wanting to claim the debt after the letters were received i want answers
DL
Duncan L's update17 Feb 2026, 08:33
Reviewer Update
still wanting to claim the debt after the letters were received i want answers
Nimble Group's replyOfficial
17 Feb 2026, 09:52Good day,
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Nimble Group's reply17 Feb 2026, 09:52
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
DL
Duncan L's updateReviewer Update
18 Feb 2026, 12:33Looks like the only way i get feedback and things done is through complaints because nimble does not answer my mails , calls or anything.
i have been requesting for my query to be escalated which they said it was i have been replying to emails. I have received a email for 50% settlement Discount on MATTER: ***4 - Truworths i want to pay and settle but i need a settlement letter to as prove that when this is paid it is settled. Please can urgently be assisted
i have been requesting for my query to be escalated which they said it was i have been replying to emails. I have received a email for 50% settlement Discount on MATTER: ***4 - Truworths i want to pay and settle but i need a settlement letter to as prove that when this is paid it is settled. Please can urgently be assisted
DL
Duncan L's update18 Feb 2026, 12:33
Reviewer Update
Looks like the only way i get feedback and things done is through complaints because nimble does not answer my mails , calls or anything.
i have been requesting for my query to be escalated which they said it was i have been replying to emails. I have received a email for 50% settlement Discount on MATTER: ***4 - Truworths i want to pay and settle but i need a settlement letter to as prove that when this is paid it is settled. Please can urgently be assisted
i have been requesting for my query to be escalated which they said it was i have been replying to emails. I have received a email for 50% settlement Discount on MATTER: ***4 - Truworths i want to pay and settle but i need a settlement letter to as prove that when this is paid it is settled. Please can urgently be assisted
DL
Duncan L's updateReviewer Update
19 Feb 2026, 07:48ANOTHER DAY NO FEEDBACK
DL
Duncan L's update19 Feb 2026, 07:48
Reviewer Update
ANOTHER DAY NO FEEDBACK
