NS
Ncebakazi S
1 reviews | Active since Nov 2020
24 May 2023, 12:49
Nimble is the *****
This company is *****. My initial balance was R8739. 74 and on the 22nd of May 2023 I made a payment of R4290.00 and I was told that the remaining balance was R4449.74 and today when I was about to make another payment for the remaining balance it's showing that I'm owing R4849. 06. What the hell is that, from R4449. 74 to R4849. 06 how did that balance increased? They even send me an sms yesterday (23 May 2023) of my remaining balance and today I'm seeing this nonsense.
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Nimble Group's replyOfficial
25 May 2023, 12:57Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialer.
Kind Regards
Colleen Prins
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialer.
Kind Regards
Colleen Prins
Customer Care Team
Nimble Group's reply25 May 2023, 12:57
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialer.
Kind Regards
Colleen Prins
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialer.
Kind Regards
Colleen Prins
Customer Care Team