BN
Bulelani N
1 reviews | Active since Nov 2021
19 Nov 2021, 11:12
Nimble is such a shame
Nimble group is only fast at replying to Hello Peter customer complaints but lousy at actually actioning what they are supposed to. Just lost my bond application thanks to this use company, over a debt that has be closed of and communicated to them that i was not liable for. What a ****, they need to stop buying prescribed debt if they do not do the necessary due diligence. How does it even take so long to amend a record, when you have been s**** fed the documents and all the hard lifting has been done.
Helpful (0)
Replies (3)0
Replies (3)
Nimble Group's replyOfficial
19 Nov 2021, 13:34 Good day, Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply19 Nov 2021, 13:34
Official
Good day, Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
BN
Bulelani N's updateReviewer Update
19 Nov 2021, 14:22What is there to investigate, when you have sent a dispute letter from the retailer who actually did the investigations and proved that it was a *****alent account, Nimble has been try to sell this debt to 3 other debt collectors. Nimble is going circles about something that shouldnt even be my problem. I emailed you personally and you did not both to reply except give me the same reply yall just posted here.
BN
Bulelani N's update19 Nov 2021, 14:22
Reviewer Update
What is there to investigate, when you have sent a dispute letter from the retailer who actually did the investigations and proved that it was a *****alent account, Nimble has been try to sell this debt to 3 other debt collectors. Nimble is going circles about something that shouldnt even be my problem. I emailed you personally and you did not both to reply except give me the same reply yall just posted here.
Nimble Group's replyOfficial
23 Nov 2021, 09:26 Good day, Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply23 Nov 2021, 09:26
Official
Good day, Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team