Nimble Is Running a **** – Dishonest, Manipulative & Exploiting Consumers

I am furious with the way Nimble has handled my account. What they are doing feels like a deliberate ****.

We agreed on a once-off, discounted settlement of R2,737.30. I was to pay this amount on 20 November, and I did exactly that. I made the immediate payment, on the exact date we agreed on.

On the 20th, I followed up and was told that the payment “did not reflect yet” and that it could take 3 days. Today, when I follow up again, suddenly I’m being told I “did not honour the arrangement” and that I now owe an extra R900.

This is absolutely unacceptable and completely dishonest.

How do you claim an arrangement wasn’t honoured when: • I paid the exact amount we agreed to, • I paid on the correct date, • I paid via immediate payment, • And I have proof of payment?

It is clear Nimble is preying on people, making false claims, and trying to ****** extra money from consumers even after a settlement is paid. This behaviour is *********, manipulative, and feels like a calculated attempt to squeeze more money out of me.

I demand the following immediately: 1. Acknowledge and allocate the payment made on 20 November. 2. Honour the original settlement of R2,737.30. 3. Remove the *****ulent R900 charge. 4. Confirm in writing that the account is settled in full.

I have full proof of payment and communication to back up every part of this complaint. I will not allow Nimble to bully or **** me into paying more than what we agreed on.