1 reviews | Active since Mar 2015
Nimble *****ing from the consumer!!!
I went under debt review in 2016, but due to unforseen circumstances, I had to start paying debt providers directly. As of 2020 I've started paying R1000 to nimble for my direct axis account, and as per my court agreement none of my debt providers are supposed to charge any interest against my balance when I started. It's January 2024, Nimble says I still owe R26353, my actual balance with nimble when I checked the detailed statement, as I was sure I had to be almost done is capital balance - R6463.58 (this is my actual balance), my interest balance is R14945.11 and my fee balance is R4945 which comes to the total of my outstanding balance. I've called their offices regarding this, because how can I I still have to pay so much interest and fee balance. How is the interest more than double what I actually owe and then on top of that my fee balance is almost the amount of my outstanding capital. I then started digging and saw they have been doing this for years. They keeping me indebted to them, and when I eventually spoke to someone, she said she will raise the question with her team leader and call me back. That was at the beginning of January, still no feedback received. How am I suppose to ever leave debt review if they keep in increasing my interest and fee balance to keep me in debt. I want this resolved! I've paid the total balance actually owed at the beginning almost double already and they still want to pay R26k. This is absolutely ********!!! If I dont get feedback soon, I will be taking this to the ombudsman, FSB, FSCA, competition commission and every other reporting institution as I feel this business is bullying the people and holding debts over their head that is actually paid up already!!! I want this account marked as paid up, and all those exorbitant fees s****ped!
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
