RJ
Rocky J
1 reviews | Active since Aug 2021
02 Dec 2021, 10:29
nimble ignoring and dropping the phone
after paying 15000 plus on a 7900 account i am looking for a paid up letter. the consultants either ignore me or drop the phone. more than a week now i have been phoning and emailing this nimble they ignore and drop the phone. very poor !!!!
you list me on creditberues as owing you money but i dont owe you anything!!!!!!!!
fix my creditreport!!!!!! i will be showing the evidence to ombudsman!!!!
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Nimble Group's replyOfficial
03 Dec 2021, 14:08Good day, Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply03 Dec 2021, 14:08
Official
Good day, Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team