MM
Mpho M
1 reviews | Active since Apr 2026
14 Apr 2026, 16:54
Nimble if I catch you!!!
I settled my mum's account on the 23rd of much, I spoke to countless agents, one lady said the letter will be sent on 10 April 2026, I followed up yesterday (13 April 2026) and they said I'll have the letter today (14 April 29th 2026). Today (14 April 2026) I made another follow up only for them to tell to wait for an additional 7-14 working days. Im even thinking of escalating them to the NCR
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Replies (2)MM
Mpho M's updateReviewer Update
15 Apr 2026, 14:11Today after countless additional follow ups my mum had a stroke in her sleep, she paid Nimble and settled the account but still hasn't received a paid-up letter. Can someone please help me...
MM
Mpho M's update15 Apr 2026, 14:11
Reviewer Update
Today after countless additional follow ups my mum had a stroke in her sleep, she paid Nimble and settled the account but still hasn't received a paid-up letter. Can someone please help me...
Nimble Group's replyOfficial
15 Apr 2026, 15:40 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Customer Care Team
Nimble Group's reply15 Apr 2026, 15:40
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Samira Isaacs
Customer Care Team