1 reviews | Active since Jun 2016
NIMBLE HARASSMENT
I am briefly going to reflect the history up to the stage that Nimble Group entered the scene. Less than two months ago, I received an SMS from Nimble that Cell C "sold" my account to them, demanding over R450. Cell C wrote me a letter on 15 February 2022 stating that I was paid up and that it would take two weeks to remove my name from the credit bureau's records, and they apologised for the inconvenience per Hello Peter. After that, I still had several harassments by different credit bureaus but handled it through Hello Peter and sending them the paid-up letter from Cell C. Naturally, I decided never to do anything with Cell C again, and I am a happy MTN client. Two and a half years later, Nimble harasses me for money I "owe" to Cell C. The amount steeply increases weekly. I at first expressed my shock but sent them the whole history, my bank statements and the letter to a strange email address I was given "*** but I also sent it to *** and *** to be safe and yet, I am pestered daily with SMS Messages and phone calls. They are relentless whenever I explain that I am a respected citizen, a university professor who can pay my debts, but I will not pay something I do not owe. My credit record is damaged.
My question is: this *** - is that Nimble? And can Cell C be that disorganised, and at what point can Nimble stop? I note that they have a lot of people complaining about Hello Peter.
Who is going to clear my credit record?
But most of all, stop the harassment, I am going to the creditombud and finding out whether I can make a civil case against Cell C. Enough is enough, three years of harassment.
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Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
