BT
Bertie T
1 reviews | Active since Jun 2026
14 Sept 2026, 11:48
NIMBLE GROUP..FAILING PEOPLE
NIMBLE GROUP A FAILURE IN RESOLVING MATTERS.....NO POSITIVE FEEDBACK
After payment made Nimble provide excuse after excuse to resolve matters A payment was made to NIMBLE GROUP on an Fnb matter, after discount.
First trying their "Bot" on whatsapp, I am being given the run around by humans that is even worse than their so called bot.
I settled my Fnb and now they fail to even update my payment on their system and my itc.
This company is the worst I have dealt with in ages .
NIMBLE fire your bot and get people to do their work
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Replies (2)BT
Bertie T's updateReviewer Update
14 Sept 2026, 20:25NIMBLE
WHAT I NEED FROM YOU IS TO UPDATE MY PROFILE ON ITC AND PROVIDE ME WITH A PAID UP LETTER.
YOUR COMPANY IS HANDLING 2 MARTERS AGAINST ME AND NONE OF THE 2 HAS BEEN RESOLVED. I OPTED TO SETTLE THE ACCOUNT OF FNB SINCE I NEED THEIR ASSISTANCE IN A NOTHER MATTER. YOUR CALL CENTRE AGENTS SEEMS TO HAVE NO CONTACT WITH YOUR INSTRUCTING CLIENTS : FNB AND BLUE LABEL CONNECT. I AM ONLY TOLD THAT THEY CAN NOT PROVIDE ME WITH A TURN AROUND TIME IN RESPECT OF FNB UPDATING, BUT THE FUNNY PART IS THAT FNB AND NIMBLE LISTED ME FOR THE SAME MATTER ON ITC.
I WAS ALSO ADVISED THAT FNB SOLD THE DEBT TO NIMBLE. IF THAT IS THE CASE THEN WHY ARE YOU WAITING FOR FNB TO UPDATE. I HAVE REQUESTED MY BUSINESS MANAGER TO TAKE THIS UP WITH LEGAL AT FNB.
AS A CLIENT I HAVE THE RIGHT TO BE UNHAPPY ABOUT THE SITUATION. I AM REQUESTING AGAIN FOR THIS MATTER TO BE RESOLVED OR I WILL LODGE A COMPLAINT WITH THE NATIONAL CREDIT REGULATOR
WHAT I NEED FROM YOU IS TO UPDATE MY PROFILE ON ITC AND PROVIDE ME WITH A PAID UP LETTER.
YOUR COMPANY IS HANDLING 2 MARTERS AGAINST ME AND NONE OF THE 2 HAS BEEN RESOLVED. I OPTED TO SETTLE THE ACCOUNT OF FNB SINCE I NEED THEIR ASSISTANCE IN A NOTHER MATTER. YOUR CALL CENTRE AGENTS SEEMS TO HAVE NO CONTACT WITH YOUR INSTRUCTING CLIENTS : FNB AND BLUE LABEL CONNECT. I AM ONLY TOLD THAT THEY CAN NOT PROVIDE ME WITH A TURN AROUND TIME IN RESPECT OF FNB UPDATING, BUT THE FUNNY PART IS THAT FNB AND NIMBLE LISTED ME FOR THE SAME MATTER ON ITC.
I WAS ALSO ADVISED THAT FNB SOLD THE DEBT TO NIMBLE. IF THAT IS THE CASE THEN WHY ARE YOU WAITING FOR FNB TO UPDATE. I HAVE REQUESTED MY BUSINESS MANAGER TO TAKE THIS UP WITH LEGAL AT FNB.
AS A CLIENT I HAVE THE RIGHT TO BE UNHAPPY ABOUT THE SITUATION. I AM REQUESTING AGAIN FOR THIS MATTER TO BE RESOLVED OR I WILL LODGE A COMPLAINT WITH THE NATIONAL CREDIT REGULATOR
BT
Bertie T's update14 Sept 2026, 20:25
Reviewer Update
NIMBLE
WHAT I NEED FROM YOU IS TO UPDATE MY PROFILE ON ITC AND PROVIDE ME WITH A PAID UP LETTER.
YOUR COMPANY IS HANDLING 2 MARTERS AGAINST ME AND NONE OF THE 2 HAS BEEN RESOLVED. I OPTED TO SETTLE THE ACCOUNT OF FNB SINCE I NEED THEIR ASSISTANCE IN A NOTHER MATTER. YOUR CALL CENTRE AGENTS SEEMS TO HAVE NO CONTACT WITH YOUR INSTRUCTING CLIENTS : FNB AND BLUE LABEL CONNECT. I AM ONLY TOLD THAT THEY CAN NOT PROVIDE ME WITH A TURN AROUND TIME IN RESPECT OF FNB UPDATING, BUT THE FUNNY PART IS THAT FNB AND NIMBLE LISTED ME FOR THE SAME MATTER ON ITC.
I WAS ALSO ADVISED THAT FNB SOLD THE DEBT TO NIMBLE. IF THAT IS THE CASE THEN WHY ARE YOU WAITING FOR FNB TO UPDATE. I HAVE REQUESTED MY BUSINESS MANAGER TO TAKE THIS UP WITH LEGAL AT FNB.
AS A CLIENT I HAVE THE RIGHT TO BE UNHAPPY ABOUT THE SITUATION. I AM REQUESTING AGAIN FOR THIS MATTER TO BE RESOLVED OR I WILL LODGE A COMPLAINT WITH THE NATIONAL CREDIT REGULATOR
WHAT I NEED FROM YOU IS TO UPDATE MY PROFILE ON ITC AND PROVIDE ME WITH A PAID UP LETTER.
YOUR COMPANY IS HANDLING 2 MARTERS AGAINST ME AND NONE OF THE 2 HAS BEEN RESOLVED. I OPTED TO SETTLE THE ACCOUNT OF FNB SINCE I NEED THEIR ASSISTANCE IN A NOTHER MATTER. YOUR CALL CENTRE AGENTS SEEMS TO HAVE NO CONTACT WITH YOUR INSTRUCTING CLIENTS : FNB AND BLUE LABEL CONNECT. I AM ONLY TOLD THAT THEY CAN NOT PROVIDE ME WITH A TURN AROUND TIME IN RESPECT OF FNB UPDATING, BUT THE FUNNY PART IS THAT FNB AND NIMBLE LISTED ME FOR THE SAME MATTER ON ITC.
I WAS ALSO ADVISED THAT FNB SOLD THE DEBT TO NIMBLE. IF THAT IS THE CASE THEN WHY ARE YOU WAITING FOR FNB TO UPDATE. I HAVE REQUESTED MY BUSINESS MANAGER TO TAKE THIS UP WITH LEGAL AT FNB.
AS A CLIENT I HAVE THE RIGHT TO BE UNHAPPY ABOUT THE SITUATION. I AM REQUESTING AGAIN FOR THIS MATTER TO BE RESOLVED OR I WILL LODGE A COMPLAINT WITH THE NATIONAL CREDIT REGULATOR
Nimble Group's replyOfficial
15 Sept 2026, 11:53 Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Customer Care Team
Nimble Group's reply15 Sept 2026, 11:53
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Customer Care Team