EG
Eduan G
1 reviews | Active since Apr 2022
08 Aug 2023, 11:37
Nimble group the worts
I've been contacted multiple times to pay an account that was settled in January 2023, but I still get billed even after I've send them my settlement letter. My credit score got a knock due to them not returning my emails. They continue phoning to ask to pay!!! How can this be resolved or where can I take them for legal action
Helpful (0)
Replies (6)0
Replies (6)
Nimble Group's replyOfficial
11 Aug 2023, 13:58Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Nimble Group's reply11 Aug 2023, 13:58
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
EG
Eduan G's updateReviewer Update
18 Aug 2023, 07:54This issue has still not been resolved,
My account was closed and settled on the 19th of January 2023. I don't get feedback and I've send them the same email with proof attached more than 7 times and still nothing. I will call this ******ion, and because of this my credit score has dropped with 18 points and this reflects badly on my profile.
My account was closed and settled on the 19th of January 2023. I don't get feedback and I've send them the same email with proof attached more than 7 times and still nothing. I will call this ******ion, and because of this my credit score has dropped with 18 points and this reflects badly on my profile.
EG
Eduan G's update18 Aug 2023, 07:54
Reviewer Update
This issue has still not been resolved,
My account was closed and settled on the 19th of January 2023. I don't get feedback and I've send them the same email with proof attached more than 7 times and still nothing. I will call this ******ion, and because of this my credit score has dropped with 18 points and this reflects badly on my profile.
My account was closed and settled on the 19th of January 2023. I don't get feedback and I've send them the same email with proof attached more than 7 times and still nothing. I will call this ******ion, and because of this my credit score has dropped with 18 points and this reflects badly on my profile.
EG
Eduan G's updateReviewer Update
18 Aug 2023, 07:59I've also send them proof that it's been closed, with a screenshot where they were CC into the email on the 19th of May stating the account was closed.
EG
Eduan G's update18 Aug 2023, 07:59
Reviewer Update
I've also send them proof that it's been closed, with a screenshot where they were CC into the email on the 19th of May stating the account was closed.
Nimble Group's replyOfficial
18 Aug 2023, 11:10Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Nimble Group's reply18 Aug 2023, 11:10
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
EG
Eduan G's updateReviewer Update
21 Aug 2023, 13:46Good day,
I've still not received any feedback with regards to my issue. When will this get resolved. It's been more than two weeks with emails back and forward and same thing everytime. I've send you emails with documents attached 7 times already and still nothing have been resolved. Like I've mentioned this is ******ion if you try to get money out of people even after the account has been settled and closed..
I've still not received any feedback with regards to my issue. When will this get resolved. It's been more than two weeks with emails back and forward and same thing everytime. I've send you emails with documents attached 7 times already and still nothing have been resolved. Like I've mentioned this is ******ion if you try to get money out of people even after the account has been settled and closed..
EG
Eduan G's update21 Aug 2023, 13:46
Reviewer Update
Good day,
I've still not received any feedback with regards to my issue. When will this get resolved. It's been more than two weeks with emails back and forward and same thing everytime. I've send you emails with documents attached 7 times already and still nothing have been resolved. Like I've mentioned this is ******ion if you try to get money out of people even after the account has been settled and closed..
I've still not received any feedback with regards to my issue. When will this get resolved. It's been more than two weeks with emails back and forward and same thing everytime. I've send you emails with documents attached 7 times already and still nothing have been resolved. Like I've mentioned this is ******ion if you try to get money out of people even after the account has been settled and closed..
Nimble Group's replyOfficial
23 Aug 2023, 11:47Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Nimble Group's reply23 Aug 2023, 11:47
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team