NL
Nash L
1 reviews | Active since Nov 2020
11 Sept 2023, 15:03
Nimble Group refuses to issue a paid-up letter.
Nimble Group refuses to issue a paid-up letter, it still shows an amount of R1,276 however the account was paid in full 23 June 2023. I have been sent back and forth with no success. I called again today and spoke to Mickaila; she then asked me to email proof of payment AGAIN. This is so tiring and holding my life back. DISAPPOINTED!!
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Nimble Group's replyOfficial
18 Sept 2023, 07:18Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Nimble Group's reply18 Sept 2023, 07:18
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team