NIMBLE GROUP POOR SERVICE AND EXCUSES

"Hello HelloPeter team,

I'm appalled by the utter incompetence and lack of urgency displayed by Nimble Group in handling my case. It's now August 2025, and I've been dealing with this issue since February 2025. They're still claiming to be waiting for my statement from MTN to proceed with a SAPS case regarding a *****ulent account opened in my name. This is unacceptable. Six months of inaction is a travesty. I'm fed up with the excuses and delays.

I'm suffering real consequences, with my credit score and finance applications being negatively impacted. I demand that you take immediate action to escalate this issue and hold Nimble Group accountable for their ineptitude. I expect a resolution, not more empty promises.

Case details:

- *****ulent MTN account opened in my name - Started: February 2025 - Current status: Unacceptable delays and inaction

I expect a swift response and resolution.

Sincerely, TEDDY