Nimble Group Misrepresenting Reversed Debits & Incorrectly Denying Prescription

Nimble Group is claiming that an African Bank account they are handling is not prescribed, based on “multiple payments” they say were received after April 2023. However, the African Bank statement provided by Nimble shows something completely different.

The only successful transaction reflected is from 25 April 2023. After that date, every debit—including amounts of R2,187.35, R656.10, R770, R765.57, and others—was debited back. African Bank’s system automatically shows “Payment – Thank You,” even when the money is immediately debited back.

This means these transactions were not successful payments, and cannot be treated as such.

Despite this, Nimble continues to insist the account is not prescribed. In reality, more than three years passed without any successful payment, which meets the requirement for prescription under the Prescription Act.

All I am asking is for Nimble to correctly interpret the African Bank statement and handle the matter in accordance with what the bank records clearly show.