GF
Grashenka F

1 reviews | Active since Aug 2021

24 Aug 2021, 12:14

Nimble Group Listed me for a Paid up Loan (This Is A Major Consumer Violation)

It was and still is a struggle to get hold of Nimble Group telephonically as their agents kept dropping my calls when I queried why Nimble listed me when I paid up my loan.

Upon Querying my issue via e-mail, the lack of urgency to resolve my issue is quite disheartening... Instead, I keep being harassed by their partner NBA wanting to know when I will pay up my loan.

Nimble Group has negatively impacted my credit score which I was building up as I was planning on buying a house by the end of this month their actions have left me emotionally devastated.

At this point, I'm even questioning the legality of a debt collector listing a consumer on the credit bureau ??? This cannot be fair practice as they are not the originator of the debt especially since my debt is paid up.

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Replies (1)
Nimble Group
Nimble Group's reply25 Aug 2021, 10:04
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team