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XK
XOLANI K

1 reviews | Active since Dec 2021

02 Dec 2021, 13:03

Nimble group is useless

These guys very doggy and ******, I paid off an account with them from Cash Conveters about a year ago and was promised a paid off letter, I even sent proof my bank statement but I never got it. Evetime you call you get very rude consultants who not provide their names and till this day I do not know what to do, I think the next step is the Ombudsman.

0
Replies (3)
Nimble Group
Nimble Group's reply03 Dec 2021, 14:09
Official
Good day,  Thank you for bringing this matter to our attention.  The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.  Should you require any additional assistance with anything else, please direct all for our attention. 

Kind regards

Ilhaam Joubert
Customer Care Team 

Best regards,

XK
XOLANI K's update03 Dec 2021, 15:51
Reviewer Update
Thank you my query was resolved and I recieved the paid up letter :)
Nimble Group
Nimble Group's reply06 Dec 2021, 09:47
Official
Good day

We glad that we could resolve this matter for you

Kind regards
Ilhaam Joubert

Customer Care Team

Best regards,