TT
Thabiso T
1 reviews | Active since Mar 2025
25 Mar 2025, 09:15
Nimble group is refusing to send me a prescribed letter in terms of act 68 of 1969 prescription act
Nimble group is refusing to send me a prescribed letter in terms of act 68 of 1969 prescription act. When we call them they say the matter has been escalate to the Prescription team, when I request to be transferred to the Prescription team they telling me about 14 to 30 working days to wait for a reply. I am tired of nimble group and I will report it daily if that is what It takes for me to get my letter. Instead of looking into anything just send me my prescription letter... the letter takes just a day... and the consultant agreed with me that the account is prescribed. I have their text on app as proof
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Nimble Group's replyOfficial
25 Mar 2025, 09:20Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Teri Harley
Nimble Group's reply25 Mar 2025, 09:20
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Teri Harley