PK
Pleasure K
1 reviews | Active since Apr 2024
30 Oct 2024, 11:26
Nimble Group is a mess
I settled my account with Nimble group. I was told my balance is R0. Nimble had to fix my Woolworths account. When I checked on my Woolworths account it still shows the amount I owed. When I contact Nimble group they now tell me that there was an issue with the payment. I have been communicating with different people. I’m not getting any help. I really don’t know what to do now because I paid a lot of money to settle the account. I can’t get a paid up letter.
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Replies (2)
Nimble Group's replyOfficial
31 Oct 2024, 10:12 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Nimble Group's reply31 Oct 2024, 10:12
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
PK
Pleasure K's updateReviewer Update
28 Nov 2024, 13:48It’s been a month and still there is no resolution. I have been sending emails and texts, still there no assistance. I am always being to that the matter is escalated. This is frustrating.
PK
Pleasure K's update28 Nov 2024, 13:48
Reviewer Update
It’s been a month and still there is no resolution. I have been sending emails and texts, still there no assistance. I am always being to that the matter is escalated. This is frustrating.