HT
Hlamalani T

1 reviews | Active since Mar 2012

08 May 2021, 15:36

Nimble Group is a *****!!!!!

I settled the Account back in January 2021, to my surprise Nimble group is harasing me with calls and SMSes to say I still owe them. When I try to call to explain that I settled the account ,they all give the same excuse that they are investigating my case. Honestly if I paid the lump sum what is there to investigate when I even sent the proof of payment?PLease remove my name from your system stop charging calls fees when I have paid!This is affecting my credit score !!!!!!1

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Replies (1)
Nimble Group
Nimble Group's reply10 May 2021, 12:25
Official
Good day

Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 
Kind regards

Ilhaam Joubert
Customer Care Team