CJ
CindyLee J
1 reviews | Active since Jul 2014
23 May 2024, 12:00
NIMBLE GROUP HORROR
I had a Finchoice account which was handed over to Nimble. The balance on this account is R1400. On ITC the installment amount is reflecting as R10000. Now Nimble is trying to explain this as the opening balance was R10 000 and the account is in arrears. Where in the world of accounting does opening balance equal installment? And how do you have a balance of less than R2000 with an installment of R10 000?
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Nimble Group's replyOfficial
24 May 2024, 15:20Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Best regards,
Nimble Group's reply24 May 2024, 15:20
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Best regards,