DV
Divan V

1 reviews | Active since Apr 2018

26 Apr 2018, 12:39

NIMBLE GROUP HARASSMENT ON A PAID UP ACCOUNT

TERRIBLE HARAS*****T ON A PAID UP ACCOUNT.

I have paid up my Vodacom account APV5413 and have an paid up letter from VODACOM themselves and still NIMBLE GROUP harass me every day to pay my account.

I have send them through all the paid up documents to numerous consultants and still they have done NOTHING on their system!! this is very POOR SERVICE...

I have asked them to send me to send me a statement of my "account" they cannot provide it to me.

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Replies (1)
Nimble Group
Nimble Group's reply02 May 2018, 12:28
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team