SZ
Sifiso Z

1 reviews | Active since May 2017

31 May 2024, 11:08

Nimble group harassment

I contacted Nimble group and spoke to a consultant named Ziya who advised me to send a dispute to PayJustNow and I did, after an hour contacted PayJustNow, spoke to Salem who advised me to inform Nimle Group to contact their collecting deparment, Ziya assisted me politely and I decided to call Nimble group again and got through the Rudest consultant Ive ever dealth with before

this consultant is extremely rude, she never gave me her name, and the girl advised me to send an email with what I wanted to say. They told me that PayJustNow had passed me over, but I called PayJustNow, and they told me that I was never handed over. Nimble Group must contact their collection department. When I called Nimble Group, the representative was rude and told me to send an email after hanging up the phone. She treated me as if it was her father's company. If you own the company, you should have customer experience. Take care of your customers and stop treating them as if you are in charge, as this can harm their credit.

Nimble group consultant Stop bringing personal issues to the office. Treat everyone with respect because you never know who you're treating like garbage.

CAN YOU PLEASE REMOVE MY NAME AS PAYJUSTNOW JUST CONFIRMED WITH ME THAT THEY NEVER HANDED ME OVER AND YOU NEED TO DO YOUR PART AND CALL THEM...

STOP HARASSING US....

0
Replies (1)
Nimble Group
Nimble Group's reply04 Jun 2024, 14:19
Official
Good day, 
Thank you for bringing this matter to our attention. 

The matter will be investigated and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team 

Best regards,