SK
Sithembiso K

1 reviews | Active since May 2024

09 May 2024, 09:25

Nimble group falsely claims

Good morning my name is Sithembiso promise k**** I’d number *** I had an account with Mtn in 2020 and it was handed over in 2021 to MBD and I had to settle an amount of R5200 I settled that amount with MBD and they failed to issue the paid up letter,I then received a call from the same account with nimble group saying they will need me to pay R1900 in January 2022, I have been trying to resolve the matter with them I managed to get the paid up letter from MTN but my credit history has still been showing nimble unpaid money, I have called nimble numerous times they keep saying they will investigate the matter untill today,when I called them today they said they will call me back,I do not owe nimble anything I don’t know how they obtained my information they had been demanding money from me December 2021 till this date my contact details is ***.i have all proof if requested.

0
Replies (2)
Nimble Group
Nimble Group's reply13 May 2024, 15:26
Official
Good day, 
Thank you for bringing this matter to our attention. 

The matter will be investigated and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team 
SK
Sithembiso K's update13 May 2024, 15:37
Reviewer Update
This is how they had always been replying to me telling me that they will investigate for the past 3 years they are still saying same thing