Nimble Group - Bad service / No response

Item: Nimble Group
Rating: 1
Author: ELIZMA J

I have been contacted by Nimble Group for credit card debt of which I am disputing the balance. According to my records the amount owing is A LOT LESS that the amount Nimble Group is trying to collect.

I have sent various emails with proof of the amount owing to Nimble Group with NO RESPONSE from them!

I am trying to settle all debt but with Nimble I am not able to do so! They will respond to this in a generic response saying that the matter will be investigated etc ...

I have had no other option as to escalate this to the National Credit Regulator.

Helpful (0)

Replies (1)

Nimble Group's replyOfficial

07 Feb 2025, 09:26

Good day,
Thank you for bringing this matter to our attention.

The matter will be investigated, and our office will revert to you with feedback.

The matter has been placed on hold to prevent further contact.

Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards,

Samira Isaacs

Customer Care Team.

Nimble Group's reply07 Feb 2025, 09:26

Official