LB
LUKE B.

1 reviews | Active since Nov 2021

05 Apr 2023, 13:21

NIMBLE GROUP ARE ************S

THIS REQUIRES A ZERO STAR RATING - THIS GROUP 'BOUGHT' JD GROUP DEBT ACCOUNT THAT HAD A BALANCE OF JUST OVER R28K WITH THEIR COLLECTION INTEREST ADDED - HAVE TO DATE PAID OVER R4500 YET THE BALANCE DUE REMAINS AT OVER R28K HIGHER THAN IT WAS AT THE BEGINING OF THIS PAYMENT ARRANGEMENT - NIMBLE GROUP ARE A BUNCH OF ******* - ******ING MONEY FROM PEOPLE WHO CAN NOT AFFORD TO HAVE IT ******ED FROM THEM! - WHEN EVER YOU CONTACT THEIR HELP CENTRE NO ONE ANSWERS AND IF YOU COMMUNICATE VIA THEIR APP CHAT CENTRE YOU LEAVE FULL DETAILED MESSAGES - AND THEN ALMOST A DAY LATER A RESPONSE COMES THROUGH THAT STATES IF YOU NO LONGER REQUIRE ASSISTANCE THIS CHAT WILL NOW BE TERMINATED - LIKE YOU STILL GOING TO BE SITTING ON AN APP WAITING FOR A WHOLE DAY - BUT THE MESSAGES YOU POST GET IGNORED!

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Replies (7)
Nimble Group
Nimble Group's reply11 Apr 2023, 10:54
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

LB
LUKE B.'s update12 Apr 2023, 12:28
Reviewer Update
good day,
once again you missed the issue -
Nimble sends an email me explaining that there is interest charged on the original amount due for the debt you 'bought' from the JD Group.
That is all good and well and was NOT the issue of the topic.
The monthly agreed upon payments were R250 per month as agreed with Nimble, which to date had totalled up to R4500 in payments made. Yet the total balance due remains at over R28k because even though the payments are met you just keep adding more and more interest onto the account - so at the end of the day the balance NEVER GOES DOWN!
- that is blatant daylight ******* -
LB
LUKE B.'s update14 Apr 2023, 09:14
Reviewer Update
Great and now again a pvt response stating if you setup a debit order then you have 'interest free installments' - that is such a trash bucket excuse - if the payments are made via bank eft and ontime or before the date how is that any difference to payments being made via debit order? do you get kickbacks for debit orders? and the reason I will always refuse debit orders is because numerous occasions the agreed upon amount is not what gets debited somehow they manage to debit you what they feel is the right amount.
this is somehow reasonable in the eyes of the debt collecting hive. to make a quick buck off people who are suffering to survive.

Nimble Group
Nimble Group's reply17 Apr 2023, 09:34
Official
Good day

Please note all feedback was provided to your email address linked to your Hello Peter complaint.

Kind Regards

Ghaironessa Mosaval
Customer Care Team
LB
LUKE B.'s update24 Apr 2023, 09:57
Reviewer Update
yes feedback was supp**** - with a straight forward all you can do is accept what we tell you - so your balance will NEVER decrease because the interest they charge makes sure of that - they also say WE WONT CHARGE YOU INTEREST IF YOU ALLOW A DEBIT ORDER ON YOUR BANK ACCOUNT - AGAIN - WHAT IS THE DIFFERENCE BETWEEN DOING YOUR OWN EFT EACH MONTH OR A DEBIT ORDER ? THEY GET THE AGREED UPON AMOUNT EITHER WAY - SO WHY NO INTEREST ON DEBITS BUT MASSIVE INTEREST IF YOU PAY IT YOURSELF -
AGAIN WILL NEVER ALLOW ANY DEBIT ORDERS BECAUSE SOMEHOW COMPANIES ALWAYS
MANAGE TO DEDUCT MORE THAN THE AMOUNTS AGREED UPON - DEDUCTING AS THEY SEE FIT - SO NO WILL NEVER ALLOW ANYONE ACCESS TO BANKING ACCOUNT EVER
LB
LUKE B.'s update24 Apr 2023, 09:59
Reviewer Update
WITH OVER 91% OF HELLOPETER NEGATIVE RATINGS - I WILL ALSO TAKE A GANDER THAT THE FIGURE WOULD BE MASSIVELY HIGHER IF EVERYONE OF THE 'CLIENTS' USED HELLOPETER
LB
LUKE B.'s update09 May 2023, 11:10
Reviewer Update
PAID THIS COMPANY R4500.00 ALREADY AND YET THEY MIRACULOUSLY MAKE THE INITIAL DEBT CLIMB. YOU CAN NEVER GET FREE WITH THIS KIND OF TREATMENT. WE ARE ALL SUFFERING YET THEY PUSH YOU DOWN HARDER