LM
Lebohang M

1 reviews | Active since Oct 2018

13 Dec 2024, 11:06

NIMBLE GROUP ADMIN IS A NNIGHTMARE!!!!!!!!

A debit order went off from my account without my approval, when I asked for a reversal, I get stories. The agreed date is the 25th and we never set a date out for December.

I need that money to go home TODAY and I am told the reversal will take 14 to 21 working days!!! How am I supposed to go home and back at work next week before I get my salary???????

This is unaccaptable!!!!

I want that money back in my accpunt NOW!!!!!!!!!

Here are your matters: LEBOHANG THERESA MADISHA ID Number: ***

1. Matter Number: 2WO17030 Account Number: *** Client Name: Wonga Product: Wonga Loan Balance: 377.19 Last Payment Date: 2024-11-22 Last Payment Amount: 300.0 Status: Account in Fixed Arrangement Due on: 2024-12-25 Amount Due 300.00

I have been paying faithfully with no hassle, there's very little amount left for me to settle, I don't need this right now.

0
Replies (2)
Nimble Group
Nimble Group's reply13 Dec 2024, 12:29
Official
 Good day,  
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Teri Harley

Customer Care Team. 
 
LM
Lebohang M's update13 Dec 2024, 12:58
Reviewer Update
I need to know as soon as NOW, I don't have money currently to go back home from work.